Mirpur 2 Terms & Conditions – Complete Guide to Using the Platform

It is your responsibility to read these terms and conditions carefully before using the Mirpur 2 platform. By creating an account or accessing the platform, you are deemed to have accepted these terms.

These terms and conditions constitute a legally binding agreement between Mirpur 2 and the user. If you disagree with any of these terms, you should refrain from using the platform.

These terms are written in Bengali and apply primarily to users in Bangladesh. In the event of any ambiguity, Mirpur 2's interpretation shall be considered final.

To open an account with Mirpur 2, the following conditions must be met:

• You must be at least 18 years of age.
• You must reside in a location where online gaming is not prohibited by law.
• Only one account per person is permitted.
• All information provided during registration must be accurate and complete.
• A valid mobile number and email address are required.

At any point after account creation, Mirpur 2 may ask you to submit identity documents for KYC (Know Your Customer) verification. Accepted documents include a National ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

The following rules apply to deposits and withdrawals on Mirpur 2:

• The minimum deposit amount is ৳100 (bKash/Nagad/Rocket).
• The minimum withdrawal amount is ৳500.
• Deposits are usually credited instantly. For any delays, please contact Support.
• Withdrawals are typically processed within 5 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Funds are transferred to a bank or mobile account registered under the same individual.

Mirpur 2 complies with anti-money laundering policies. If unusual transaction patterns are detected, an account may be temporarily suspended pending review.

Mirpur 2 regularly offers various bonuses and promotional deals. These bonuses come with specific conditions, and failure to meet them may result in the forfeiture of the bonus and any associated winnings.

• Each bonus carries its own wagering requirement (WR).
• Bonus validity is typically 7–30 days. Any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be combined at the same time unless explicitly stated otherwise.
• Full wagering must be completed before withdrawing any bonus.
• Some games do not count 100% towards bonus wagering requirements (e.g., certain slots).

Mirpur 2 reserves the right to modify or cancel any promotional offer without prior notice.

Every game on Mirpur 2 operates under defined rules. All games use RNG (Random Number Generator) or Provably Fair technology to ensure impartiality.

• If a technical issue occurs during a game, the round may be voided or restarted.
• Once a bet is confirmed, it cannot be cancelled due to network issues.
• In Live Casino games, the dealer's decision is final.
• If a technical error is detected in a game outcome, Mirpur 2 reserves the right to void the affected bets.

All games on Mirpur 2 are regularly audited by third parties to ensure fairness. If you have concerns about the outcome of any game, please contact support with the relevant round ID.

The following activities are strictly prohibited on Mirpur 2. Engaging in any of them may result in account closure and forfeiture of all deposited funds and winnings:

• Money Laundering – Using the platform for money laundering purposes.
• Bots & Automation – Use of automated software in games.
• Collusion – Colluding with other players to gain an unfair advantage.
• Bonus Abuse – Using multiple accounts or false information to claim bonuses.
• Chargeback – Attempting to reverse a deposit by filing a false claim with your bank.
• System Exploit – Exploiting platform bugs or glitches to gain an unfair advantage.

Mirpur 2 may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• If information provided during KYC verification is found to be false.
• Involvement in prohibited activities.
• Under review due to security concerns.
• At the user's own request.

You will not be able to log into your account during a suspension. However, any valid balance will be returned once the issue is resolved.

Mirpur 2 takes the privacy of your personal information very seriously. Our full privacy policy is published separately.

In short, here's what we do:

• Your information is protected with 128-bit SSL encryption.
• Your data is never sold to third parties.
• Only the information necessary to provide our services is collected.
• Information is not shared with authorities except as required by law.

You may request deletion of your data at any time. However, all information is retained for as long as your account remains active.

Mirpur 2 believes gaming should be a source of entertainment, not a financial solution. We encourage all our members to play responsibly.

Our platform offers the following features:

• Deposit Limit: Set daily, weekly, or monthly limits.
• Self-Exclusion: Take a break from gaming for a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days.
• Reality Check: You'll receive periodic reminders showing how long you've been playing.

If you feel that gaming is having a negative impact on your life, please reach out to Support. Our team is ready to help.

If a dispute arises between Mirpur 2 and a member, we first attempt to resolve it through direct discussion.

Dispute Resolution Steps:

• First, submit your complaint to Support via live chat or email.
• The support team will provide an initial response within 48 hours.
• A final decision on complex matters will be communicated within 5–7 business days.
• If you are unsatisfied with a decision, you may seek third-party mediation.

The licensing authority of the platform shall have jurisdiction over any legal matters arising from these terms.